Let us shape the path
Our consultancy is confident in guaranteed improvement in all areas of Resource Optimization with improved service delivery and customer satisfaction.
Diploma
Diploma in Train driving and train dynamics, Diesel n Electric, Shunts n long haul.
Rostering
Rostering principles aligned to BCEA n variation agreement
OPEX
Fleet and rolling stock control and management to ensure seamless interface aligned to OPEX and controlled budget requirements.
NOSA
NOSA SAMTRAC- SHEQ.....Risk register, regular auditing, incident investigation and recall with corrective measures.
Recruitment
Recruitment criteria, appointment and retention with skills development and empowerment.
Third Party
3rd party collaboration facilitation between customer and Transnet of all new projects and alignment to Road to Rail initiatives.
Design
Service design evaluation and auditing to ensure all designs are maintained ad per spec. Evaluation, recommendations and roll out with real time monitoring aligned to predictable service and continuous customer satisfaction.
VOC
VOC - Voice of customer - Real time monitoring ensuring all deviations are mitigated and contained to maintain service delivery and resource balancing.
Qualified
Qualified and very experienced presiding officer with vast knowledge of Union negotiations, process, and procedures and very conversant with rail rules and regulations, policies, and procedures ensuring aligned decision making without conflict of interest for improved service delivery and customer service.
